Renee Powell

If you’re located in the Netherlands, you can use iDEAL to pay for your order on Etsy. To pay with iDEAL: On Etsy.com or in the Etsy app, go to your Cart. Under How you’ll pay, choose iDEAL. ...

If you’re located in Germany or Austria, you can use SOFORT to pay for your order on Etsy. Sofort is integrated with Klarna Payments so you can pay via bank transfer. To pay with SOFORT: On Etsy....

Cases are how a buyer indicates they have an unresolved issue with their order. Not all cases will count against you or reflect negatively on your shop, as long as you’re meeting our customer servi...

To better meet buyers’ expectations when it comes to shipping prices, Etsy has three flexible options that you can use to offer free shipping: free shipping guarantees, our smart pricing tool, and ...

To sign in to Etsy, you need an Etsy account. Learn how to create an Etsy account. To sign in to your Etsy account on Etsy.com: Go to Sign in. Enter the email address and password you use for y...

Most sellers on Etsy accept payments via: Bank accounts Credit and debit cards Etsy gift cards and Etsy credits Apple Pay Google Pay PayPal Klarna Installments Klarna Pay in 30 Days iDEAL bank tra...

Not ready to complete your purchase? We’d love to help!  Ask the seller For questions about items or shipping, contact the seller.  On Etsy.com: Sign in to your Etsy account if you haven't alread...

Many US states recently enacted laws that require online marketplaces like Etsy to collect sales tax on eligible purchases. Purchases that require us to charge sales tax differ between states.  We’...

Etsy collects and remits taxes as required by law in many countries and states. If you are purchasing something for a tax-exempt organization, or the type of item is tax-exempt in your country or s...

If you’re having trouble checking out on Etsy, check these common issues: I’m seeing an error when I try to check out My order is still processing I’m seeing an error when I try to check out If...