Skip to main content
Zendesk Help Center home page

Search

  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Zendesk
  2. Shopping on Etsy

Shopping on Etsy

Checkout

  • I'm Having Trouble Checking Out
  • I'm Having a Technical Problem with Buying on Etsy
  • What Should I Do If My Purchase Was Declined?
  • How to Remove an Item from Your Cart
  • Why Was My Credit Card Declined During Checkout?
  • How to Check Out as a Guest on Etsy

Shopping & Gifting

  • How to Buy an Etsy Gift Card
  • How to Purchase an Item On Etsy
  • How to Contact a Shop
  • How to Keep Track of Items and Shops You Love
  • What is Etsy?
  • How to Get Help Before You Buy
See all 13 articles

Taxes & Customs Fees

  • Will I Have to Pay for Tax, Customs, or Tariffs on My Order?
  • Why Am I Being Charged State Sales Tax on My Etsy Order?
  • How to Make a Tax Exempt Purchase on Etsy

Payment Options

  • How to Check Out With iDEAL
  • How to Check Out With SOFORT
  • What Payment Methods Can I Use to Check Out on Etsy?
  • How to Use Klarna to Pay in Installments
  • How to Change Your Currency Settings for Shopping on Etsy
  • How to Purchase with Klarna Pay in 30 Days
See all 8 articles

Order Issues & Returns

  • How to Get Help with An Order
  • How to Connect a Guest Order to an Etsy Account
  • How to Open a Case
  • Chargebacks on Etsy
  • How to Return or Exchange an Item on Etsy
  • Why Can't I Find My Order in My Account?
See all 9 articles
Powered by Zendesk